During my professional life, I have proven to be an effective communicator with great perception, judgement and listening skills to ensure understanding at all levels. I work with rigor and I am able to analyse and resolve any request quickly and efficiently while respecting the company procedures.
My most solicited tehcnical skills are:
- Server Administration (Active Directory and Group Policy Management. Exchange Administration, Shared Printers and Storage, e-mail and LAN virus detection, Data Backup and recovery) - Expertise to configure, manage, and maintain a Windows 7/8/10 based enterprise system - Maintaining network when ensuring compliance with security policies and procedures. - Performing installation and repairing of IT equipment including internal parts - Deploying and troubleshooting wireless devices - Helpdesk Support throughout a ticket based system.
In addition, I possess a CFC in Computer Sciences as System Analyst and I am in the process of obtaining the official Windows 10 MCSA certification from Microsoft. I have also followed additional training in Digital Communication and Languages in an effort to improve my performance.
2015 - Present
Network System Administrator / ACAPS - Assessment Capacities Project
2013 - Present
Network System Administrator / SeCoDév - Service Coopération au Développement
I sucesfully designed and developed a project to achieve a more efficient and accuracy network for our association. This has involved the purchasing and deployment of new IT material - server, switches, firewall, wifi, computers etc- and the migration of our email exchange provider to a solution on the cloud ( Office 365.), as well as our SQL database.
Now, I am in charge of troubleshooting IT issues that may happen to the users of Secodev. This includes keeping computer equipment, hardware, and software fully operational and updated to meet organizational needs. I administer the new server acquired assuring the maximum reliability and stability of the network,